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You are employed by a firm that produces tangible products. These products are then sold to a consuming populace that is unaffected by place, income, sex, race, age, or any environmental concerns. These products are acquired and used across the spectrum of consumers.


Prepare a memo (suggested length of 1–3 pages) to your supervisor that addresses the following:

A.  Identify the three types of costs when quality considerations are made.

B.  Explain each of these types of costs using examples.

C.  Evaluate the three types of costs considering the trade-offs within manufacturing a product and/or producing a service.

D.  Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.

E.  Demonstrate professional communication in the content and presentation of your submission.