1-List and describe the textbook important Hardball Tactics and what are typical hardball tactics for a negotiation in a distributive situation. 

2- List and describe the textbook Direct and Indirect Effects of Goals on Choice of Strategy .

3. Discuss the textbook six steps on how frames work in negotiations. 

4. There are many steps to repairing a relationship. Mention the textbook steps one can take when seeking to improve a relationship.