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Find a reason to contact a Web site(asking for information, searching for support for a previously-purchased product or service, etc.) and make the contact. Keep track of the timeliness, correctness, and completeness of the responses. Describe them and characterize your overall experience.

This paper should be full 3 pages and in 6th edition APA format Required  to include supporting research.  Note citations and references page. DO NOT GIVE A LIST OF REFERENCES WITOUT USING CITATIONS IN YOUR PAPER. YOU MUST VALIDATE/SUPPORT – READ THE RUBRIC