For this discussion, you should assume the role of vice president for human resources of a large U.S.-based corporation. The organization has had a spike in turnover within a critical division of the corporation currently engaged in work that could revolutionize the market. The organization’s annual leadership climate (leader behavior and treatment of direct reports at all levels) and employee satisfaction (compensation, conditions of work, opportunities, and areas of concern) survey is within two weeks of being deployed. The survey is intended as a census and not a sample; all employees will receive one. Respond to the following:

  • What might HR do to determine the reason for the turnover?
  • What changes might HR want to make to the survey?