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MHA ICONOGRAPHY
Throughout this program, certain Discussions and Assignments display iconography to
signify that they are aligned to the NCHL Health Leadership Competency Model 3.0
( . As you attain your Master’s in
Healthcare Administration at Walden University, it is worth noting that your educational
achievements align not only to the mission, vision, and outcomes of the college and
university but also to a reputable, external model that is considered an asset among
healthcare leaders.
The Health Leadership Competency Model 3.0 provides you with a clear path towards
leadership skills development and delineates specific levels of achievement of proficiency in
those skills that will prove useful to your professional growth. Upon completion of this
program, you will have a list of these skills that you can incorporate into your résumé and
other professional profiles. Competencies represent the practical, professional skills that
healthcare administrators should possess not only to make themselves more marketable,
but also to help them deliver better health care.
The following table displays how each icon corresponds to one of the seven domains and its
associated skills. When you complete an Assignment, Assessment, or Discussion that
displays an icon, you will also note the level(s) to which the assignment is aligned, as
defined by the NCHL model. As you complete more of the aligned assignments, you will
continue to build upon these skills through the program until you have achieved a specific
level of proficiency.
Iconography Domain & Description Associated Skills
Action Domains
Boundary Spanning
Optimizing relationships between a
leader’s span of control and the
departments, organizations,
communities, and/or broader networks
within which it operates.
Community
Collaboration
Organizational
Awareness
Relationship &
Network Development
Execution
Translating vision and strategy into
actions supporting optimal
organizational performance.
Accountability
Achievement
Orientation
Analytical Thinking
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Communication Skills
1 – Writing
Communication Skills
2 – Speaking &
Facilitating
Initiative
Performance
Measurement
Process & Quality
Improvement
Project Management
Relations
Leading, through example and actions,
to create an organizational climate that
values employees from all backgrounds,
provides a healthy and energizing
environment in which to work, and
encourages everyone’s ongoing
development.
Collaboration
Impact and Influence
Interpersonal
Understanding
Talent Development
Team Leadership
Transformation
Creating and implementing compelling
and inclusive change processes in
support of improving health quality,
efficiency, and access.
Change Leadership
Information Seeking
Innovation
Strategic Orientation
Enabling Domains
Values
Understanding and utilizing personal,
professional, and organizational values
to guide decision-making
Professional & Social
Responsibility
Health Systems & Business Literacy
Understanding the health system’s
current business and operating
frameworks as well as the dynamic
context within which they operate (e.g.,
community, competitive, human
Financial Skills
Human Resource
Management
Information
Technology
Management
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resources, financial, legal, policy, and
environmental)
Self-Awareness & Self-Development
Ongoing habits and actions taken to
continuously improve self-knowledge,
interpersonal effectiveness, and well-
being.
Self-Awareness
Self-Confidence
Well-Being
Reference: National Center for Healthcare Leadership. (2018). NCHL health leadership competency model
3.0.
