Competency Examine the use of qualitative and quantitative studies for business


Competency

Examine the use of qualitative and quantitative studies for business research.

Scenario

You work in a senior manager role at a software development company. There has recently been a major restructure and you are required to take on the management of both the sales and customer support departments. The departments have never fallen under the same manager and have traditionally had a tense relationship. The tension comes from the tendency of the sales team not always being forthcoming about the limitations of the software product. The result is angry phone calls to customer support representatives. Additionally, the previous managers of the two departments had very different management styles and were often at odds with one another.The combination of the overall organizational restructure, the merging of departments that had a history of tension, and the change in managers seem to be affecting the morale and productivity of your newly acquired staff. This observation is supported by high turnover in both areas, tendencies to miss deadlines, a high rate of employees calling in sick, and no responses to important email and phone correspondence. As manager, you need to create a team that trusts you and works well together in order to be productive and meet your company’s sales goals while providing excellent customer support. In order to address what you believe to be a serious morale issue, you have decided to research the exact root of the problem in order that you come up with solutions to begin team-building exercises and ultimately increase productivity

Instructions

You have decided that the problem is serious enough that it should be brought to the attention of senior management in the form of a presentation. In your presentation you will begin by briefly describing the ways you believe low morale is affecting productivity. You will then describe the research methods you will use to determine the exact cause for low morale so that you can make appropriate actions in your area.Create a presentation using Microsoft PowerPoint or other presentation software of your choice (voice-over is not needed) that includes the following:

  • Describe four ways that you see low morale affecting productivity in your area (1 – 2 slides)
  • Explain the qualitative and/or quantitative research method(s) you would use to discover the exact cause of low morale and why you chose it. (2-3 slides)
    •   Quantitative methods – surveys, experiments, surveys, and case studies
    • Qualitative methods – focus groups, interviews, observations, content analysis
  • Identify the target audience that will be included in your sample and why (2-3 slides)
    • Define how large the sample will be
    • Determine whether all members of the team will be included in your research or only selected members.
  • Determine the type of data you will be gathering and how it will allow you to interpret the exact cause(s) of low morale in your area. (2-3 slides)

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Module 08 Content J.S. is a 42-year-old man who lives

  Module 08 Content J.S. is a 42-year-old man who lives in the Midwest and is highly allergic to dust and pollen and has a history of mild asthma. J.S’s wife drove him to the emergency room when his wheezing was unresponsive to his fluticasone/salmeterol (Advair) inhaler. J.S. was unable

For this assignment I am a connector. As you read

For this assignment I am a connector. As you read the assignment to write a discussion . Your response will follow this guideline for connector. When you are a Connector your job is to find a current event (within the past year) or any topic that’s been covered in the

History and Systems of Modern Psychology

Description By your own words, summarize the main points of the article (1000 words) and evaluate its content (500 words) with explicitly state why you agree or disagree with some particular aspect of the article and give clear and logical reasons for your position (need to rely on historical concepts

***I NEED THIS ASSIGNMENT TODAY*** ***MUST FOLLOW THE LAST TWO

 ***I NEED THIS ASSIGNMENT TODAY*** ***MUST FOLLOW THE LAST TWO PAPERS*** ***MUST PASS TURNITIN*** ***CONTINUE TO USE VIRGIN ATLANTIC WEAKNESSES AS BASIS OF THE PAPER*** For this assignment you will research the weaknesses of your organization and provide a detailed paper on your findings. Consider the factors listed below and

Considering what you came up with in the Discussion Preparation

Considering what you came up with in the Discussion Preparation activity, answer the following: Describe at least two specific evaluation points for teachers. Why did you choose these, and how do they support your efforts to improve curriculum? Consider the points made from the two articles posted this week about

After discussing the differences between managerial accounting and financial accounting.

After discussing the differences between managerial accounting and financial accounting.  When we work in any organization, we must be aware of issues that can lead to fraudulent behavior which can impact the financial reporting process in both managerial accounting and financial accounting reports. Distinguish between financial accounting and managerial accounting

Usability Evaluation examines the way users interact with products and

Usability Evaluation examines the way users interact with products and services in order to achieve a goal. Often times, there are measures that are tied to those goals that are quantified. Academic literature has a robust catalog of research on studies that examine various perspectives that explore user attitudes and

. Pricing Strategy (about 2 pages) 1. Pricing objectives [see

   . Pricing Strategy (about 2 pages) 1. Pricing objectives [see Exhibit 6.4 (“Status Quo” not allowed)] and overall pricing strategy 2. Connection to differentiation and positioning strategy (described in Subsection B) 3. Price comparison to competition 4. Base pricing strategies being used (see p. 170) 5. Price adjustment techniques

Reply 1   The Christian Biblical Narrative (CBN) recaps scriptures of the

Reply 1   The Christian Biblical Narrative (CBN) recaps scriptures of the Bible about humans through creation, fall, redemption, and restoration (Grand Canyon University, 2019). Health and disease are not intentions of God. He originally created the world perfect. It was humans, Adam and Eve who defied God and led

1. Based on your readings, discuss the pros and cons

   1. Based on your readings, discuss the pros and cons of the DNP as a terminal degree for advanced nursing practice. Please post your initial response by Wednesday at midnight.  Respond to one student from Wednesday at midnight to Sunday at midnight.  All responses must be a minimum of

  You will create this assignment following the Assignment Detail instructions

  You will create this assignment following the Assignment Detail instructions below. Review the tutorial How to Submit an Individual Project. Assignment Details Characteristics of Living Things (50 points) Living things share 8 characteristics (listed in Chapter 1 of your textbook on page 19). A living thing grows, undergoes metabolism,