Develop a case study of a digital company (preferably less than 10 years of existence but it must be a digital platform). In the paper (8 pages max excluding annexes and bibliography) you should introduce the company, identify their business model and eco system and possible improvements for future expansion.
Write an essay (200-300 words)
1.Write an essay (200-300 words) answering this question: As a Front Desk Manager, would you ever intentionally oversell your hotel? Why or why not? In the event that you do oversell your hotel (accidentally or intentionally), what are three methods of guest recovery you would utilize to console a guest