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Week 8 Assignment: Your Service Strategy (CO6, ILO.B.SK.6, IS.2, AL.1, DL.4)

For your final project, select one of the five accountability areas:

  • Job description
  • Attention and focus
  • Coaching
  • Promotions
  • Performance appraisals

Complete an accountability alignment with your one chosen accountability area by addressing the following:

  • What are the expected service behaviors of this area?
  • How do service behaviors in the area align to organizational values?
    • If aligned well, how will ensure it stays aligned?
    • If not aligned, what will you do to shift it to be in alignment?
  • Out of this alignment, what key points would you include in a future training?
  • What would you do if an employee is not exhibiting expected behaviors that align to organizational values

Minimum 2 graphics

Include a minimum of two scholarly sources (in addition to the textbook)  

Written paper at least 3 pages

Format your paper according to APA